Effective Date: September 12, 2026
1. Acceptance of Terms
By accessing the website FireDamageUSA.com (the "Site") or by utilizing our 24/7 telephone routing infrastructure (the "Service"), you agree to be bound by these Terms and Conditions, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Site or placing calls through our network.
2. Description of Service
FireDamageUSA.com operates strictly as an independent, nationwide advertising directory and automated call-routing platform.
* We connect consumers seeking emergency fire, smoke, and water restoration services with independent, third-party restoration companies and local contractors.
* FireDamageUSA.com does not perform restoration services. We do not dispatch our own employees, own emergency service vehicles, or provide structural repair estimates.
3. No Contractor-Client Relationship & No Endorsement
* Independent Entities: Any local company or independent contractor to whom your phone call is routed is an completely independent service provider. FireDamageUSA.com is not an agent, partner, or joint venture of any contractor in our network.
* No Verification Guarantee: While we strive to partner with reputable affiliate networks, FireDamageUSA.com does not independently verify, warrant, or guarantee the licenses, certifications, bonding, insurance, criminal backgrounds, or workmanship of any third-party provider.
* User Responsibility: You acknowledge and agree that it is your absolute responsibility to inspect the credentials, confirm state-specific licensing requirements, and negotiate contractual terms directly with the responding local company before authorizing work on your property.
4. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall FireDamageUSA.com, its owners, affiliates, or software partners (including call-tracking platforms) be held liable for any damages whatsoever arising out of your use of our service. This includes, without limitation:
* Physical damage to real estate or personal property caused by a responding contractor.
* Financial disputes, overcharging, or billing disagreements between you and a contractor.
* Personal injury or delays in emergency response times.
* Any indirect, incidental, or consequential damages resulting from an introduction made through our 1-888 routing lines.
5. User Conduct & Emergency Alerts
* Emergency Exception: The Service provided by FireDamageUSA.com is for non-life-threatening property remediation and cleanup. If you are facing an active fire, smoke inhalation crisis, or any immediate threat to life safety, you must immediately hang up and dial 911.
* Lawful Use: You agree not to use our automated phone lines to harass, spam, or place fraudulent or test calls to our routing partners. System abuse will result in an immediate IP and phone number ban from our network.
6. Intellectual Property
The visual layouts, programmatic content, logos, proprietary code, and text content featured on FireDamageUSA.com are the exclusive intellectual property of FireDamageUSA.com. You may not scrape, copy, or replicate our programmatic city page frameworks for competing commercial purposes without express written consent.
7. Dispute Resolution & Governing Law
Any legal claim, dispute, or action arising out of or relating to these Terms and Conditions or your use of the Site shall be governed by the laws of the State in which FireDamageUSA.com is registered as a business entity, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within that jurisdiction.
8. Modifications to Terms
FireDamageUSA.com reserves the right to revise, update, or modify these Terms and Conditions at any time without prior notice. By continuing to use this Site or our calling network after changes are posted, you agree to be bound by the updated version of these terms.